Privacy Policy

PayWallet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our digital savings platform and related services.

By using PayWallet, you agree to the collection and use of information in accordance with this policy.

Personal information

• Name, email address and phone number
• Government-issued identification documents (for KYC)
• Date of birth and address
• Financial details needed for contributions and payouts
• Savings circle membership and role information

Technical information

• IP address and device information
• Browser type and version
• Usage data and analytics (when consented)
• Cookies and similar technologies — see our Cookie Policy

• Managing savings circles and memberships
• Processing contributions, loans and payouts
• Verifying identity and preventing fraud
• Communicating about your groups and contributions
• Improving the platform and member experience
• Complying with legal and regulatory requirements

We implement technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction, including encryption in transit and at rest, access controls, and staff training.

• Access your personal information
• Correct inaccurate data
• Request deletion where applicable
• Object to certain processing
• Request a portable copy of your data

Questions about this policy: privacy@paywallet.co.zw